Okay, the bane of my customer service existence sent a letter today. Rogers sent a notification of rate increases. Within the letter was this line:
"The regular monthly rate for your Rogers Digital VIP Cable package will increase by $58.97, plus applicable taxes." By $58.97 ?!?!?! WTF !!!
Chalk one up to the proof reading police because it should have read "to $58.97"
Not to be out done with incompetence, Talvest Mutual Funds is writing to inform me that a backup computer file has recently gone missing while in transit between offices!!! This file may have contained by Name, Address, Signature, DOB, bank account numbers, beneficiary info and Social Insurance Number!!!
Unfriken believable !!!
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1 comment:
I hope you get your files back! Crazy.
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